REM Industrial
FieldServices.
We come to you. REM Industrial dispatches experienced technicians directly to your facility for on-site motor support, pump service, VFD work, electrical testing, and complete turnkey installations — with nearly a century of hands-on expertise behind every visit.
Core Capabilities
On-Site Service Across Every Critical System
From a single bearing change to a full plant outage, REM field technicians troubleshoot, test, and repair at your facility — minimizing the time equipment is offline and eliminating the logistics of in-shop work when you can't afford it.
Motor Field Service
On-site motor support from a team that knows electric machines end-to-end. We troubleshoot, test, and perform corrective work at your facility to shorten downtime and prevent repeat failures.
- Motor inspections & troubleshooting
- Lubrication and brush maintenance
- Bearing changes, babbitt checks
- Online / offline electrical testing
- Dry ice cleaning, vibration checks
Startup issues, rising vibration, overheating, unexpected trips, or after a failure for root-cause review.
Pump Field Service
In-place pump diagnostics and repair for centrifugal, submersible, and process pumps across all industries. We identify seal failures, cavitation, alignment issues, and mechanical wear on-site.
- Pump inspections & performance testing
- Seal, packing, and impeller service
- Shaft alignment and coupling checks
- Vibration analysis and flow diagnostics
- Emergency pump replacement coordination
Loss of flow or pressure, excessive noise, overheating, seal leaks, or after a pump failure with no backup available.
VFD & Controls Service
Improve control, save energy, and reduce stress on equipment. We support VFDs, soft starts, bypass systems, and custom control cabinets — from new startups to troubleshooting and preventive care.
- VFD programming, startups & retrofits
- DC / eddy current → AC VFD conversions
- Soft start / across-the-line / bypass integration
- Preventive maintenance & component swaps
- Infrared thermography & documentation
- Spare / storage VFD care & capacitor reformation
Drive faults, nuisance trips, failed startups, control upgrades, or before planned maintenance windows.
Turnkey Motor Repairs
One Call. Complete Accountability.
We handle every step so you don't have to juggle multiple vendors or manage complex schedules. From shop repair to field commissioning — faster results, fewer handoffs, and full documentation at every stage.
Electrical Disconnect / Reconnect
Safe shutdown and reconnection of systems by qualified technicians, fully documented.
Removal, Transport & Shop Repair
Secure handling from your floor to our facility. Expert in-shop repair, rewind, or remanufacture.
Reinstallation & Precision Alignment
Proper fit and laser alignment for reliable, vibration-free performance from day one.
Commissioning with Test Reports
Final testing, verification, and full documentation — so you have a clear record of the work done.
Complete Powertrain Packages
When Repair Alone Isn't Enough
REM delivers complete powertrain solutions — motors, drives, controls, and transformers — engineered and installed to keep your operation running at peak performance. We manage every step, from equipment selection and sourcing to installation and commissioning.
Electrical Services
Testing, Compliance & System Upgrades
REM Industrial delivers comprehensive electrical services including testing, preventive maintenance, arc flash studies, and system upgrades — keeping your operation safe, reliable, and fully compliant. From routine inspections to complex troubleshooting and planned outages.
Testing & Diagnostics
- Motor electrical testing
- IR thermography scans
- Switchgear testing
- Cable & acceptance testing
- Arc flash studies
- Power quality analysis
Installations & Upgrades
- Trip unit replacement
- VFD installation & startup
- Soft start installation
- Control panel upgrades
- PPE verification
Maintenance & Support
- Planned maintenance programs
- Outage support & coordination
- Control panel troubleshooting
- Preventive maintenance testing
- Emergency response
Need a Technician On-Site? We Respond Fast.
Emergency field service available 24/7 across Connecticut and New England. Two facilities — Hartford and New Haven — ready to dispatch.