Online Services

Customer Web Portal

REM Industrial Solutions offers online service for customers to keep updated on jobs past and present. View quotes, pictures, job status updates, invoices and payments.

Our Customer Web Portal is powered by MotorBase, the industry’s leading operations software. REM can provide you with a link to your own Customer Web Portal giving you access to a vast amount of information pertaining to your motors and the work we perform on them. The Web Portal gives you access to your motors, jobs, quotes, payables, and your inventory according to permissions and protocols you set.

Here are screenshots of some of Web Portal screens:

Web Portal – Jobs Screen		Web Portal – Job Details Screen
Web Portal – Motor Screen		Web Portal – Motor Detail
Web Portal – Motor List		Web Portal – Payables Screen

Information accessible to the customer through their Web Portal includes:

Payables
- Identify Paid or Unpaid Invoices
- View Invoices
- Print Invoices
Jobs
- View Job Statuses and Detail
- View Attachments to Jobs
  - Video Files
  - Picture Files
  - Other Documents
- View Motor Information
- View Job Date and Completion Date
- Quotes
- View Quote Status and Detail
- View Quotes
- Print Quotes
- Motors
- View Motor Management Inventory
- Quick View Motor Nameplate Data
  - Make
  - Model
  - HP
  - RPM
  - Frame
  - Enclosure
  - Volts
  - Serial #
- View Detailed Motor Nameplate Data
- View Motor Attachments
  - Video Files
  - Picture Files
  - Other Documents
- View all Job History for a motor
- Inventory
- Search for Inventory available
- See Customer Specific Pricing
- See availability
- Quick Search
  - Product ID
  - Category
    - Motors
    - Bearings
    - Drives
    - Pumps
    - And more
  - Manufacturer
  - Model #
  - Description

Web Portal

REM Industrial Solutions Web Portal

Customer Web Portal

Web Portal

REM INDUSTRIAL SOLUTIONS

CUSTOMER WEB PORTAL

REM INDUSTRIAL SOLUTIONS